The Inclusion Insurance Incentive

James Felton Keith
4 min readJan 14, 2021

previously published at Property & Casualty 360

Courage contagion seems to be the most relevant phrase to use when reviewing the trend that we see from employees at complex organizations that have a history of diversity & inclusion (D&I) complaints. The usual scenario goes: one employee speaks out about the disregard for their life experience’s influence on their work performance, and other employees start to rethink how they’ve been valued. Over the past 20 years of corporate change management, we’ve seen this trend start to snowball into new types of internal corporate…

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James Felton Keith

CEO, InclusionScore | Author, DISM for ISO-30415 | Professor, UGA Terry College of Business | 1st Black LGBT Person for US Congress